Refund policy

We offer a 14-day return window, beginning on the day your order is delivered. If you would like to request a return, please contact us within this period.

To qualify for a return, items must be in their original condition — unworn, unused, unwashed, with tags attached, and in their original packaging. Proof of purchase is required.

To initiate a return, please email us at jennifer@bodyliciouscouture.com 

All approved returns should be mailed to: 1217 Sande Hill Place
Augusta, GA 30909

Items sent back without prior return authorization will not be accepted.

Once your return request is approved, we will provide a return shipping label along with instructions for sending your item back.

For any questions regarding returns, contact us anytime at jennifer@bodyliciouscouture.com

Damages & Issues

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately so we can address the issue promptly.

Non-Returnable Items

Certain products cannot be returned, including:

  • Custom or personalized items

  • Perishable goods

  • Personal care items

  • Hazardous materials or flammable liquids

  • Gift cards

  • Sale items

If you are unsure whether your item is eligible, feel free to reach out for clarification.

Exchanges

If you wish to exchange an item, we recommend completing a return first. Once your return is accepted, you may place a new order for the item you prefer.

European Union Customers

For orders shipped to the EU, you are entitled to a 14-day cooling-off period, during which you may cancel or return your order for any reason. Items must still be returned in their original, unworn condition with all tags attached.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval status of your refund. Approved refunds are issued to your original payment method within 10 business days. Processing times may vary depending on your bank or card issuer.

If more than 15 business days have passed since your refund was approved, please contact us at jennifer@bodyliciouscouture.co.